Privacy Policy

Absolute Locksmiths Brisbane is a locksmith business operating from 735 Beams Rd, Carseldine QLD 4034. You can contact us at admin@absolutelocksmiths.com or on (07) 2114 6124.

We collect only the information needed to provide locksmith services and to verify your right to access a property or vehicle. This typically includes:

• Your name, contact number and address or suburb.
• Details of the service requested (lock type, vehicle make/model, premises).
• Identification or proof of ownership/authority where required to open a lock.
• Payment details necessary to process your transaction.

We use your information to attend and complete the requested service, to verify authority to access a lock, to issue invoices and records, and to communicate with you about your job. We do not sell or rent your personal information.

Job records and keying schedules are retained for as long as needed to provide ongoing service and to meet record-keeping obligations. We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access.

We may disclose information where required or authorised by law (for example, to law enforcement), or to the extent necessary to complete a service through a trusted third party (such as a payment processor). We do not disclose your information for marketing by third parties.

You may request access to, or correction of, the personal information we hold about you. Requests can be made by email to admin@absolutelocksmiths.com. We will respond within a reasonable time.

If you believe we have mishandled your personal information, you can complain to us first at admin@absolutelocksmiths.com. If a matter is not resolved, you may contact the Office of the Australian Information Commissioner.